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Puma.com Website Review & Ratings + Puma Coupons

Puma: Products & Services

Puma is known worldwide for its quality sport footwear, clothing, accessories and other sports goods. The range of products expands over several sports and activities. A full listing of all the categories of Puma sportswear can be found below:

Puma: Company Background

Puma is a German multinational company founded by Rudolf Dassler, the older brother of Adolf Dassler (the founder of Adidas), in 1948.  Moreover, the company is based in Herzogenaurach, Germany and its current CEO is Franz Koch. In 2010, Puma had a revenue of €2.706 billion and a profit of €202 million.

Puma: Customer Feedback & Reviews

Customers are generally pleased with Puma's footwear and clothing quality. Some clients' reviews can be found below:

  • "Purchased some Pumas. Package arrived in a reasonable amount of time and well packaged. I buy several items each month online and would certainly consider them again for my future purchases. Thank you!" (Source)
  • "Prices weren't the best, but that is expected when buying from the manufacturer. Shipping was fast and customer service helped without a glitch when I accidentally sent the wrong billing address. Overall, I was very pleased." (Source)

Puma's running shoes have rave editorial reviews: "Puma has done a great job of constructing a lighter more flexible stability shoe that should also be fairly durable. I logged approximately 40 miles in the shoe over primarily paved and concrete surfaces, and found them to be comfortable and enjoyable." (Source)

Puma: Business Credibility & Trustworthiness

Although Puma North America is not BBB accredited (Better Business Bureau) accredited yet, this does not mean that this is not a credible company, as this accreditation is option. Over the years, Puma has been featured in countless publications and the company is the official sponsor of many top athletes and teams in various sports.

Puma: Website Popularity & Google Ranking

Alexa, a traffic ranking service, puts Puma's website on a global traffic rank of 9,027 and a US rank of 3,408. Furthermore, the site has a Google Page Rank of 6, meaning that it's really popular. Compete states that the website has 305,824 unique US visitors per month, which is quite a lot.

Puma: Social Media Presence

The company is popular amongst social networks. Puma has 62,248 followers and 4,100 tweets on Twitter. On Facebook they have collected an impressive total of 7,604,819 likes. Besides this, Puma is also present on Google+ on which they have around 2500 plus ones. Overall, the website has a great social media presence.

Puma: Website Security & Safety

Puma's website uses 128-bit encryption on all pages which collect payment information. The connection (https) is secured using this type of encryption, which is the industry standard. Moreover, Google Safe Browsing states that the site is not suspicious, nor does it function as an intermediary of infection of any sites or host malicious software.

Puma: Pricing & Packages

Puma provides footwear, clothing and other sports goods at competitive prices. A selection of sports goods from Puma is listed below:

  • Women Suede Sneakers - $45
  • Men Faas 400 Bold Running Shoes - $85
  • Men Training Polo Shirt - $26.25
  • Monoline 210 Hat - $30
  • Body Train Sports Bra - $22.50
  • Movement Zip-Up Hoodoe - $33.75
  • Men Mocc Lite Shoes - $41.25
Puma: Shipping Rates & Policies

Puma provides free shipping to US (including Alaska and Hawaii) in the following cases:

  • The order is worth more than $85
  • The customer is a freeshipping.com member
  • The customer donates to soles4souls

The store offers Standard Ground shipping for $7 ($15 for Puerto Rico and other overseas US territories) which takes 5-7 business days. Using Express shipping ($15), items are delivered in 2-3 days. Next day shipping is charged at $25. As this is the US Puma store it ships to US territories only. Customers from other regions must access the regional Puma website.

Puma: Payment Methods Accepted

Customers can pay at Puma using the following credit cards: MasterCard, Visa, American Express and Discover. The card is changed only when the order ships. Unfortunately no alternative payment methods like PayPal or checks are supported at the moment. Nevertheless, this range of credit cards should cover most potential clients. Besides this, Puma offers a system of gift cards which can be redeemed.

Puma: Returns, Refunds & Exchange Policy

Puma includes a pre-paid return shipping label using UPS. This is available for customers from the United States and they can return any item within 30 days of the delivery date. The returned products must be in their original packaging and in unused condition. A full refund will be issued (minus $3.95 if the prepaid return label is used). Usually, returns are processed in 2-3 weeks. In the case when someone wants an exchange, he/she will have to return the product for a refund and then place a new order.

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Comments (1)

I didn't know that Puma was founded as back as 1948. I also like the fact that the company is model for good customer service.

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